All Your Questions Answered

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Who are we?

Alma Skin is a 100% proudly Australian owned Skincare company focused on affordable, premium quality, in-home skincare devices that deliver real results.

Our products are genuine and 100% quality tested.

All products are based in and posted from Sydney, Australia

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What sets us apart?

Our products are genuine, 100% quality tested and guaranteed. There are replica products known as 'massagers' as they do not have the same EMS technology as our products. This is essential to achieve results.

We are an Australian owned and operated company and all orders are dispatched from our Sydney Warehouse

We also offer aftercare, warranty, 90 Day money back guarantee and rapid customer service pre and post purchase.

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Where are we located?

We are 100% Australian owned and operated.

All of our products and customer services is based in Sydney and all our deliveries are shipped our from our Sydney Warehouse daily.

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How does the money back guarantee work?

With consistent use you should see immediate and long term results.

We're so confident in our product and customer satisfaction, we have a 100% quality guarantee and offer a 90 day money back guarantee

If you have any issues with your product, please contact us at admin@almaskinco.com and we will assist you to obtain the best results

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What are your shipping price & times?

SAME DAY SHIPPING

All items are shipped from Sydney, Australia

AUSTRALIA AND NZ SHIPPING:

Australia Post:

  • Free Shipping
  • 2 to 5 working days to deliver from same day dispatch


Express Post (Australia):

  • $4.99 flat rate
  • 1-2 working days to deliver from same day dispatch

Express Post (NZ)

  • $14.95 flat rate

INTERNATIONAL SHIPPING:

  • $9.95 AUD Flat Rate!

EXPRESS:

  • $19.95 AUD

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