Frequently Asked Questions

Alma Skin is a 100% proudly Australian owned Skincare company focused on affordable, premium quality, in-home skincare devices that deliver real results.

Our products are genuine and 100% quality tested.

All products are based in and posted from Sydney, Australia

We are 100% Australian owned and operated.

All of our products and customer services is based in Sydney and all our deliveries are shipped our from our Sydney Warehouse daily.

We are so confident in the quality of our products we offer a 90 day money back guarantee.

Terms and conditions:

- Refund will be provided on receipt of product and must be in acceptable condition

- Purchaser will be responsible for return shipping costs

We will be more than happy to assist you with your product. Please contact us at admin@almaskinco.com and we will do our best to ensure you obtain the best results with your product

SAME DAY SHIPPING

All items are shipped from Sydney, Australia

AUSTRALIA AND NZ SHIPPING:

Australia Post:

• Free Shipping
• 2 to 5 working days to deliver from same day dispatch

Express Post (Australia):

• $4.99 flat rate
• 1-2 working days to deliver from same day dispatch

Express Post (NZ)

• $14.95 flat rate

INTERNATIONAL SHIPPING:

• $14.95 AUD Flat Rate!

EXPRESS:

• $24.99 AUD